Blackbaud
658 Case Studies
A Blackbaud Case Study
MacIntyre, a UK charity founded in 1966, supports over 900 children and adults with learning disabilities across more than 120 locations, offering services from care homes and supported living to further education. Although they had purchased The Raiser's Edge® to manage fundraising, staff turnover and gaps between training and day‑to‑day use left the system underused, with teams relying on complex spreadsheets and struggling to retrieve basic information until a new Head of Fundraising highlighted the system’s potential.
To address this, MacIntyre subscribed to Blackbaud Learn Everything® for fixed‑cost, on‑demand training tailored to their needs. As a result, staff now use The Raiser's Edge comprehensively to manage donations and funding applications, produce easier month‑by‑month reporting and application-status updates, work more efficiently, and maintain more accurate data to better target campaigns and communications.