Case Study: University of Central Arkansas accelerates onboarding and boosts staff productivity with Blackbaud University

University of Central Arkansas - Customer Case Study

The University of Central Arkansas, a comprehensive higher‑education institution, needed to onboard a new advancement-office team and provide ongoing professional development to quickly bring staff up to speed while maintaining productivity and data proficiency.

They subscribed to Blackbaud University’s Learn program, using Raiser’s Edge Fundamentals and Raiser’s Edge NXT courses to train staff—logging more than 134 hours of training. According to Executive Director Joan Shofner, the classes saved time and increased productivity, supported a smooth NXT transition at no extra cost, and helped the team improve outreach and community engagement.

University of Central Arkansas

Joan Shofner

Executive Director of Advancement Services