Case Study: Trillium Health Partners Foundation boosts fundraising and staff certification with Blackbaud University (Blackbaud)

Trillium Health Partners Foundation - Customer Case Study

Trillium Health Partners Foundation supports fundraising across three community hospitals in Ontario and faced the challenge of merging two foundations with different cultures, IT systems, and business practices. The organization needed an integrated back-end infrastructure to harmonize constituent data and support fundraising across Credit Valley, Mississauga, and Queensway sites.

Trillium implemented a phased IT strategy—harmonizing Raiser’s Edge and Financial Edge databases, adopting Raiser’s Edge NXT, Luminate Online, TeamRaiser, and launching Learn @ Trillium using Blackbaud University’s Learn Everything for role-based online training. The results included 90% staff enrollment, 31 employees completing 100% of assigned training (425.5 hours), 18 staff earning 22 Blackbaud certifications, redeployed admin funds to patient care, and increased fundraising that surpassed $20 million in cash revenues.

Trillium Health Partners Foundation

Tim Bishop

Manager of Information Systems