Case Study: ThedaCare achieves 31% faster gift entry (5.2 weeks saved annually) with Blackbaud

ThedaCare - Customer Case Study

ThedaCare Family of Foundations, a nonprofit supporting a regional health system in Northeast Wisconsin, inherited a merged database compiled from four independent systems. That complexity slowed daily processes and made it difficult for staff to access accurate constituent information, creating a clear need to clean up and standardize donor records.

ThedaCare worked with a Raiser’s Edge consultant, invested in Data Enrichment Services, and enrolled staff in Blackbaud University training to deepen system knowledge. The cleanup and training streamlined workflows, improved donor engagement through more accurate data, and reduced gift-entry time by 31%—saving about 5.2 weeks of staff time per year—while aligning the team on best practices.

ThedaCare

Diane Zempel

Regional Coordinator Operations