Case Study: The Fessenden School doubles parent logins with Blackbaud's Cloud Solution for K–12 Schools

The Fessenden School - Customer Case Study

The Fessenden School, a century-old preK–9 independent school near Boston, sought to strengthen family partnership and improve communication after finding its channels fragmented and dialogue with parents limited. The school needed a unified, easy-to-use platform to engage families, support student responsibility, and give teachers timely insight into student needs.

By implementing Blackbaud’s Cloud Solution for K–12, Fessenden created a single-login portal where parents can view grades and conduct reports, comment for context, and manage tuition, while students track assignments and teachers use consolidated data to tailor instruction. The change immediately boosted parent engagement—parent logins doubled—and overall logins rose 240%, improving communication, student ownership, and instructional relevance.

The Fessenden School

Will Tuttle

Associate Director of Academic Technology