Case Study: CCHF All About Kids achieves streamlined business processes and stronger supporter relations with Blackbaud's The Raiser's Edge

Streamlines Business Processes and Supporter Relations through The Raiser’s Edge®

CCHF All About Kids provides residential activities, respite breaks and ongoing support to severely disadvantaged children to improve their lives and build lasting relationships. The charity faced fragmented data and workflow issues because its Fundraising team used The Raiser's Edge (not to full capacity) while Children's Services relied on a bespoke database, leaving staff without shared access and dependent on a single developer for fixes.

After reviewing practices, the organisation standardised on The Raiser's Edge across all teams. This single database improved communication, sped up everyday tasks, consolidated each child’s history and behaviour in one place, reduced volunteer admin and made relevant data available via a single query—freeing staff to spend more time supporting the children.

CCHF All About Kids