Case Study: St. Vincent de Paul Societies streamline operations and boost fundraising and volunteer engagement with Blackbaud

St. Vincent de Paul Societies Brand - Customer Case Study

St. Vincent de Paul Societies, a network of charitable organizations, has relied on Blackbaud since 1996 to manage fundraising, online outreach, financials and volunteer/donor relationships. Facing varied operational needs across local societies of different sizes, they needed a flexible, supported technology stack to streamline operations, maintain donor and volunteer engagement, and scale services without diverting resources from their mission.

Blackbaud delivered a tailored suite—CRMs (eTapestry, Raiser’s Edge NXT), online and peer-to-peer fundraising tools, payments, accounting and analytics—recommended by organization size. Adoption statistics show broad uptake (CRM: 16 societies; Online Marketing: 11; Payments: 5; Data Services: 4; Peer-to-Peer: 3; Accounting: 2), and users report faster support, stronger donor and volunteer communications (one chapter reaches 1,000+ volunteers), and more efficient fundraising and financial management.

St. Vincent de Paul Societies Brand

Connie Petty

Director of Development