Blackbaud
662 Case Studies
A Blackbaud Case Study
St Peter’s School, founded in 627 A.D. and serving pupils aged 3–18, needed a better way to manage lifelong relationships with some 5,000 alumni. The small development and alumni team faced gaps in data around donor and alumni journeys—poor visibility into engagement, communications, event attendance and giving—and relied on third‑party mailing and add‑ons that made reporting and targeting inefficient.
They migrated from Raiser’s Edge to Blackbaud Raiser’s Edge NXT, a quick upgrade supported by responsive chat and phone help. The new system’s built‑in reporting and prospect‑research tools let the team map alumni demographics, target high‑volume cohorts, streamline workflows, save time and costs, and focus fundraising efforts—leading to increased alumni engagement and measurable growth in funds raised.
Phillippa Dunford-Jeffs
Development and Alumni Manager