Case Study: St Edmundsbury Cathedral achieves streamlined fundraising and online giving with Blackbaud eTapestry

St. Edmundsbury Cathedral - Customer Case Study

St Edmundsbury Cathedral, a historic Church of England cathedral welcoming over 80,000 visitors a year, needed a better way to manage fundraising across multiple internal bodies. Staff were relying on separate spreadsheets, causing duplication, poor oversight and no single view of supporters, while complex access and security requirements made data control a priority.

They implemented eTapestry for its functionality, price and strong security, backed by training and support. The result was a unified system that enabled online giving, streamlined Gift Aid claims, simplified reporting and improved communications—saving staff time, increasing financial control and positioning the cathedral to comply with GDPR and grow regular online donations.

St. Edmundsbury Cathedral

Chris Nicholls

IT Manager