Case Study: HomeAgain Richmond achieves huge time savings and smarter donor management with Blackbaud eTapestry and Blackbaud University (Blackbaud)

Saving Time and Resources with eTapestry and Blackbaud University

HomeAgain Richmond is a nonprofit that helps more than 500 local households each year move from homelessness to stability. Faced with limited results from GiftWorks and Excel spreadsheets, the organization needed a more strategic, efficient way to manage donor relationships and support fundraising efforts.

HomeAgain implemented Blackbaud eTapestry and purchased a Blackbaud University Learn More subscription for virtual instructor-led classes, eLearning, and certifications. The combination improved staff skills, streamlined data entry (reducing a task from a month to a day), and produced better prospecting and reporting for the board and development team, freeing staff to focus on higher‑value work.

HomeAgain Richmond

Ruth Leal

Development Specialist