Case Study: Sarcoma UK achieves stronger fundraising and donor insight with Blackbaud Raiser's Edge NXT

Sarcoma UK - Customer Case Study

Sarcoma UK is the UK’s only national charity focused on all types of sarcoma, funding research, offering patient support and campaigning for better treatments. As a very small organisation that began with spreadsheets, it needed a future‑proof charity CRM to consolidate data across teams, analyse years of fundraising activity and better track support‑line interactions to inform strategy and meet targets.

The charity migrated to Blackbaud Raiser’s Edge NXT with Blackbaud’s implementation support to import and map data, and now uses the JustGiving plugin to automate high‑volume donation processing. The result is a single, multifaceted view of campaigns and service touchpoints that has improved fundraising strategy and procedures, saved significant staff time and helped Sarcoma UK raise more money while securely tracking patient support.

Sarcoma UK

Lorena Cela

IT and Database Manager