Case Study: Ronald McDonald House Charities of St. Louis achieves major time and cost savings with Blackbaud University training from Blackbaud

Ronald McDonald House Charities of St. Louis - Customer Case Study

Ronald McDonald House Charities of St. Louis provides a home-away-from-home for families of seriously ill children and has supported more than 40,000 families since 1981. The small development team faced data-management challenges—including past data loss and a migration to a new donor database—so staff needed stronger skills and more efficient processes to manage fundraising and financial information.

RMHC addressed this by adopting Blackbaud’s software suite and ongoing Blackbaud University training (online and in-person) through a Learn Everything subscription. Practical training and product use—especially with Raiser’s Edge and Financial Edge—produced immediate efficiencies (for example, a mail-merge trick that reduced weekly work), saved hundreds of hours and thousands of dollars, increased staff proficiency and certification, and freed funds to support the organization’s mission.

Ronald McDonald House Charities of St. Louis

Kathy McDermott

Data Manager