Case Study: Ronald McDonald House Charities Northern Alberta achieves streamlined fundraising and 607 more donor interactions with Blackbaud Raiser’s Edge NXT

Ronald McDonald House Charities Northern Alberta - Customer Case Study

Ronald McDonald House Charities Northern Alberta (RMHCNA) provides temporary, affordable accommodations for families with seriously ill children in Edmonton and Northern Alberta. The organization struggled with staff buy-in and efficiency while using Raiser’s Edge 7 alongside separate tools for online donations and email, which left teams overwhelmed and reliant on manual donation entry.

RMHCNA upgraded to Raiser’s Edge NXT with Blackbaud Online Express and Merchant Services, benefited from implementation training and 24/7 support, and were live within weeks. The integrated platform eliminated manual processes, enabled mobile donor access, increased staff engagement and data quality, and led to 607 more recorded database interactions in one year.

Ronald McDonald House Charities Northern Alberta

Carley Haynes

Database Administrator