Case Study: Ronald McDonald House Charities achieves dramatic fundraising growth and streamlined operations with Blackbaud

Ronald McDonald House Charities Brand - Customer Case Study

Ronald McDonald House Charities (RMHC) partners with Blackbaud to manage the operations of local Houses—supporting fundraising, finance, facility and volunteer management across organizations of varying sizes. RMHC needed scalable, integrated tools to streamline donations and events, reduce manual errors and duplicate entry, and support growth in participation and online giving.

Blackbaud provides tailored solutions (eTapestry, Raiser’s Edge/Luminate CRM, TeamRaiser/everydayhero, Financial Edge, NetCommunity and analytics) matched to each House’s size plus dedicated account support. Results include RMHC of Austin increasing Lights of Love 5k revenue 400% and participation 650% (from 400 to 3,000+), RMHC of Kansas City eliminating double entry and halving gift-processing time, and RMHC of Metro St. Louis boosting online donations 30%, with broad adoption across the network.

Ronald McDonald House Charities Brand