Case Study: Riverside Healthcare Foundation achieves mobile, modern fundraising and streamlined donor communications with Blackbaud’s Raiser’s Edge NXT

Riverside Healthcare Foundation - Customer Case Study

Riverside Healthcare Foundation, founded in 1968, raises philanthropic support to advance healthcare in its region. Facing a need for faster, more professional donor communications and better tracking of volunteers and gifts, the Foundation wanted fundraising technology that matched the cutting-edge care its physicians provide and would make their fundraising work more efficient and mobile.

The Foundation migrated from Raiser’s Edge to Raiser’s Edge NXT and adopted Blackbaud Online Express and Merchant Services, with Blackbaud support making the transition smooth. The cloud-based tools give staff on-the-go access to donor data, enable sharp email communications, streamline processes, speed responses to donor questions, and have strengthened donor engagement—helping the Foundation stay at the forefront of its fundraising efforts.

Riverside Healthcare Foundation

Lauren Short

Annual Giving Manager