Case Study: Ravenwood Health achieves $1,350/month savings and dramatic time reductions with Blackbaud Financial Edge NXT (Blackbaud)

Ravenwood Health - Customer Case Study

Ravenwood Health is a trauma‑informed mental health and addiction agency in Chardon, Ohio. Controller Daniel Burke faced slow, resource‑intensive accounting processes on a hosted Financial Edge system—complex reports that took 25–30 minutes, manual check runs and bank reconciliations, separate expense and treasury platforms, and limited staff training capacity.

After moving to Blackbaud Financial Edge NXT, reporting now completes in under a minute and routine tasks like check runs, bank/credit card processing, and reconciliation take 2–3 minutes. Features like bank feeds, attachment of source documents (enabling remote audit), imported signatures, and Blackbaud University training sped onboarding and improved controls. By eliminating the prior expense and treasury systems Ravenwood saved about $1,350 per month and reclaimed hours per week for higher‑value financial work.

Ravenwood Health

Daniel Burke

Controller