Blackbaud
658 Case Studies
A Blackbaud Case Study
Prime Therapeutics, a health-care-focused drug management company, runs an annual "Week of Giving" where employees donate to five nonprofit partners. In 2016 they switched to the YourCause employee engagement platform and faced the challenge of quickly onboarding staff to new software while keeping participation high and reducing administrative workload.
YourCause’s intuitive UI and well-organized implementation cut support requests and freed an estimated 3–5 hours per week for the HR team, enabling stronger communications and an earlier launch. The result: participation rose from 71% to 76% (a 5% increase and the highest in Prime’s history), only 0.004% of participants required assistance, and the campaign ran more smoothly overall.
Alison Hermance
Human Resources Analyst