Case Study: PHASE Worldwide achieves streamlined supporter management and increased fundraising with Blackbaud eTapestry

PHASE Worldwide - Customer Case Study

PHASE Worldwide is a charity that supports isolated communities in Nepal with health, education and livelihood programmes. The organisation struggled with fragmented supporter data spread across multiple spreadsheets and relied heavily on the institutional knowledge of a single fundraiser, creating inefficiencies and risk if that knowledge was lost.

After adopting eTapestry PHASE consolidated all supporter information into one integrated system, giving staff instant access to donor histories, matched donations and acquisition channels. This has saved time, improved segmentation and tailored communications, increased fundraising income, and streamlined processes — with plans to extend use to events and online donations.

PHASE Worldwide

Sarah Galvin

Director