Case Study: Open Door Health Clinic of Illinois achieves data-driven fundraising and expanded capacity with Blackbaud

Open Door Health Clinic of Illinois - Customer Case Study

Open Door Health Center of Illinois, a community health provider that has grown from a 1977 STI testing clinic into a five-county organization serving 850+ patients, faced rapid expansion (staff grew from 16 to 60) and needed to increase fundraising visibility and capacity. The center lacked a centralized donor system to track supporters, measure campaign results, and support strategic growth.

They implemented Blackbaud eTapestry as a single donor database to centralize records, reporting, and relationship management. That data-driven approach let the team identify higher-capacity donors, track fundraiser revenue without overburdening finance, tailor outreach by geography, and begin targeted stewardship and major-gift strategies—strengthening fundraising effectiveness and organizational capacity.

Open Door Health Clinic of Illinois

Danise Habun

Director of Resource and Development