Case Study: Mount Saint Mary’s University, Los Angeles achieves streamlined automation, faster financial reconciliation, and record fundraising with Blackbaud Raiser’s Edge NXT

Mount Saint Mary’s University, Los Angeles - Customer Case Study

Mount Saint Mary’s University, Los Angeles, a diverse women’s university known for research and community service, needed to modernize advancement workflows when the COVID-19 pandemic limited in-person donor engagement. The advancement team sought better collaboration, automation, and fundraising optimization to steward relationships and meet campaign goals.

By connecting Blackbaud Raiser’s Edge NXT with the Microsoft Power Platform, the university built low‑code automations for personalized outreach, gift notifications, reconciliations, and campaign dashboards. The results: financial reconciliation time dropped from ~40 hours to 2–3 hours, “Mount Day of Giving” exceeded the donor goal by 30% (293 donors, $70,000+), and staff gained faster, more consistent stewardship and reporting across campaigns.

Mount Saint Mary’s University, Los Angeles

Ed Rivera

Director of Advancement Data Systems and Services