Case Study: The Mob Museum achieves smarter decision‑making and financial stability with Blackbaud’s Financial Edge and Altru

Mob Museum - Customer Case Study

The Mob Museum is a nonprofit interactive museum that tells the real stories of organized crime and law enforcement. As it prepared to open, growing fundraising and ticketing complexity outpaced Excel — the museum needed an integrated system to sell tickets online, track sales and record financials accurately.

The museum implemented Blackbaud’s Financial Edge and Altru on a subscription basis, reducing upfront costs and preserving cash. With ticket sales flowing into Financial Edge, leadership gained accurate, actionable data to optimize hours and facility use, report to funders, identify peak visiting times and private-event demand, and improve programming and financial stability.

Mob Museum

Jonathan Ullman

Executive Director