Blackbaud
658 Case Studies
A Blackbaud Case Study
Mercy Health Foundation, a St. Louis–based nonprofit supporting a four-state hospital network with a 200‑year heritage, needed modern cloud tools as patient care shifted toward virtual visits. Declining reliability of traditional hospital patient lists meant the foundation had to find and segment donor prospects differently, so it partnered with Blackbaud to modernize fundraising and fund accounting.
Blackbaud’s integrated cloud fundraising/CRM and fund accounting solutions unified 20 foundations on a single system, streamlined monthly finance processes, and enforced consistent data entry and reporting. Real‑time access and data‑quality features (address updates, age checks, obituary screening) made major gift officers more effective in the field and improved overall efficiency and reporting for leadership.
Kathleen Stacker
Manager of Data Administration