Case Study: Marin Community Clinics achieves 40% online giving growth and streamlined database management with Blackbaud

Marin Community Clinics - Customer Case Study

Marin Community Clinics is a federally qualified multi-clinic network providing primary, dental and specialty care to more than 35,000 patients annually. The organization hired a development officer to clean up a large, complex constituent database, improve data entry and better leverage Raiser’s Edge to support fundraising and donor stewardship.

They subscribed to Blackbaud University’s Learn Everything training, adopted Raiser’s Edge NXT and Online Express, and completed classes on database administration, deduplication, security and best practices. The result was a more usable database and streamlined processes, a 40% increase in online giving, at least 10% annual growth in giving since switching to Blackbaud, reduced mailing costs by removing inactive constituents, and more staff time for donor stewardship and community outreach.

Marin Community Clinics

Lindsay Boughey

Development Associate