Case Study: Miracle Hill Ministries achieves streamlined operations, reduced manual data entry, and increased fundraising efficiency with Blackbaud Raiser’s Edge NXT and Financial Edge NXT

Integrated Software Overhaul Delivers Streamlined Operations and Substantial Financial Savings

Miracle Hill Ministries, a Christian nonprofit serving upstate South Carolina and the state’s largest provider of homeless services, faced growing pains as its donor base expanded. Aging donor-management systems made gift entry, donor tracking, and report generation slow and error-prone, creating heavy manual workloads and limited visibility into fundraising performance.

By adopting Blackbaud Raiser’s Edge NXT and Financial Edge NXT (with plans to add JustGiving), Miracle Hill centralized donor and financial data, automated gift entry and reporting, and leveraged Prospect Insights to prioritize major-gift prospects. The result: reduced gift-entry staff, faster accurate reports, stronger fundraising-to-finance alignment, measurable cost savings, and more time focused on mission-driven work.

Miracle Hill Ministries

Leslie Means

Development Controller