Case Study: Friends of Birmingham Botanical Gardens saves hundreds of hours and unifies volunteer, donor & member data with Blackbaud (Altru & VolunteerHub)

How the integration between Blackbaud and VolunteerHub helps this nonprofit build better relationships with supporters

Friends of Birmingham Botanical Gardens, a nonprofit partner of the City of Birmingham that runs a 67.5‑acre public garden and relies on roughly 1,600–1,700 volunteers annually, struggled with a manual, time‑consuming volunteer data process that couldn’t connect volunteers with member and donor records in their existing Blackbaud Altru system. Staff needed a way to eliminate repetitive data entry and gain clearer insight into supporter relationships.

By implementing VolunteerHub with native integration to Blackbaud Altru, the organization eliminated hundreds of hours of manual entry, created transparency between volunteers, members, and donors, and unlocked reporting and communication tools (personalized outreach, self‑registration, user groups, kiosks) to better engage and recruit volunteers—helping the Gardens make smarter decisions and further its mission.

Friends of Birmingham Botanical Gardens

Alice Thompson Moore

Volunteer Coordinator