Blackbaud
658 Case Studies
A Blackbaud Case Study
Harrington Cancer and Health Foundation, which improves healthcare across the Amarillo, Texas region, runs a signature peer-to-peer event called 24 Hours in the Canyon — a simultaneous 24-hour road and mountain bike fundraiser administered by a single staff member, Ryan Parnell. As the event grew, paper-based registration and manual reporting created a mounting administrative burden that threatened scalability.
The foundation moved from paper to Blackbaud’s Friends Asking Friends and then to TeamRaiser with help from the TeamRaiser Go! program and dedicated customer-success support. TeamRaiser streamlined participant page customization, automated reporting, and added motivation features like badges, enabling Ryan to manage growth without expanding staff; participants rose 20% and fundraising increased 25% year over year for two consecutive years.
Ryan Parnell
Director of Operations and Special Programs