Case Study: Royal Ontario Museum (ROM) Governors achieves streamlined financial operations and enhanced fund reporting with Blackbaud Financial Edge NXT and Raiser’s Edge NXT

Guaranteeing Optimal Financial Stewardship and Operational Efficiency with Blackbaud Software

The Royal Ontario Museum (ROM) Governors, the foundation that supports the museum’s capital initiatives, faced outdated systems that relied on third-party accounting and manual Excel tracking, causing duplication, incorrect opening balances, delayed reporting, and limited fund/account consolidation. Leadership needed a reliable, flexible fund accounting system able to manage complex classifications (undesignated, restricted, endowed) and produce consolidated reports for auditors and the board.

ROM Governors implemented Blackbaud Financial Edge NXT and Raiser’s Edge NXT, integrating fundraising and finance so gifts post daily and new funds align automatically. The change delivered real-time access, customizable fund statements, improved donor and pledge tracking, and streamlined operations—enabling accurate reporting, better campaign management, and faster, more strategic decision-making.

Royal Ontario Museum Governors

Sandy Wilson

Executive Vice President of Operations