Case Study: Gonzaga College High School increases applications and reduces late payments by 70% with Blackbaud's Total School Solution

Gonzaga College High School - Customer Case Study

Gonzaga College High School, a 200‑year‑old Jesuit school in Washington, D.C., needed to modernize a patchwork of legacy systems and paper processes to better serve families, faculty, and donors. The school faced challenges with an outdated online presence, manual admissions and billing workflows, scattered financial data, and rising demands for secure, user‑friendly digital access.

Gonzaga implemented Blackbaud’s Total School Solution—a phased rollout including a new website (Blackbaud School Website System), Tuition Management, Financial Aid Management, Enrollment Management, and Financial Edge NXT—creating an integrated, secure ecosystem with single sign‑on and automated data flows. Results included immediate increases in applications and tuition revenue, $20,000 saved on summer‑packet printing and mailing (plus two staff days), elimination of 700 paper files, and about 70% fewer late payments, along with ongoing time, cost, and transparency gains.

Gonzaga College High School

Scott Blair

Director of Information Systems