Case Study: Gibbes Museum of Art achieves streamlined operations and scalable ticketing with Blackbaud's Altru

Gibbes Museum of Art - Customer Case Study

Gibbes Museum of Art, a Charleston institution dedicated to engaging diverse audiences with art since 1905, faced fragmented supporter data and duplicate administrative work as it prepared for a major renovation and an influx of visitors. The museum needed a scalable, single solution for ticketing, fundraising, and reporting to align departments and support growth.

The museum implemented Altru as a unified platform for programs, ticket sales, and point-of-sale, giving staff a holistic view of supporters and streamlining workflows. As a result, teams moved away from repetitive administration to focus on mission-critical activities, operations became more consistent, and leadership gained better strategic and fiscal decision-making capabilities.

Gibbes Museum of Art

Angela Mack

Executive Director