Blackbaud
658 Case Studies
A Blackbaud Case Study
Furman University, founded in 1826 and one of South Carolina’s most selective private institutions, faced a fragmented technology environment that made alumni data maintenance slow and error-prone. The alumni website didn’t communicate with the university’s database of record or other applications, creating data silos, time-consuming manual updates, and an incomplete view of constituents.
By implementing Blackbaud NetCommunity integrated with Raiser’s Edge (plus Blackbaud Analytics and Payment Services), Furman enabled constituents to manage their own information, allowed seamless data flow between systems, and supported targeted, personalized email appeals. The integration eliminated manual data entry, saved staff countless hours, improved constituent insight and engagement, and helped Furman raise nearly $5 million online in five years.
George Leventis
Programmer Analyst