Case Study: Forest Park Forever achieves automated recurring gifts and simplified reconciliation with Blackbaud Raiser’s Edge NXT & Blackbaud Merchant Services

Forest Park Forever - Customer Case Study

Forest Park Forever is a private nonprofit conservancy that partners with the City of St. Louis to restore and sustain Forest Park. With about 6,500 annual members, the organization needed a simpler way to manage recurring gifts and pledges and to reconcile more than 180 monthly recurring donations without time-consuming manual work.

By using Blackbaud Raiser’s Edge NXT together with Blackbaud Merchant Services’ direct debit, Forest Park Forever automated recurring gift management and streamlined reconciliation into a single integrated workflow. The solution saved staff hours tracking gifts, simplified donation processing, reduced data entry work, and positioned the organization to further cut duplicates and improve donor experience with upcoming web-form enhancements.

Forest Park Forever

Ashley Budde

Data Operations Manager