Case Study: Fellowship of Christian Athletes achieves $10M+ in contributions and streamlined donor management with Blackbaud CRM

Fellowship of Christian Athletes - Customer Case Study

Fellowship of Christian Athletes (FCA) is an international Christian sports ministry—1,700 staff across 450+ offices reaching more than 2 million people annually—that had outgrown its legacy CRM. Technology staff spent too much time keeping systems running instead of building tools, and field staff found fundraising and donor management cumbersome; FCA needed a simple, user-friendly system to manage relationships, track progress to goals, and connect with supporters.

FCA implemented Blackbaud CRM paired with Blackbaud Internet Solutions, migrating 60+ years of data into a new platform called FCAOne that delivers an intuitive constituent view, easier donation entry, tailored online giving forms, and integrated batch processing. In the first 30 days nearly 900 staff logged in, the system processed over 2,000 batches, and more than $10 million in contributions were recorded, positioning FCA for future growth.

Fellowship of Christian Athletes

Shane Williamson

President & CEO