Case Study: Episcopal Diocese of Oklahoma achieves 40% donor acquisition and 62% donor retention with Blackbaud

Episcopal Diocese of Oklahoma - Customer Case Study

The Episcopal Diocese of Oklahoma, which serves over 60 congregations and about 25,000 baptized members across the state, needed a better way to understand constituents and maximize giving while streamlining day-to-day operations. Frontline fundraisers required real-time, mobile access to accurate constituent data (instead of scattered Excel files) and deeper insights to build stronger relationships and increase donations.

By adopting Blackbaud Raiser’s Edge NXT and Financial Edge NXT with ResearchPoint integration, the diocese centralized fundraising, fund accounting, payment services, and analytics in one system accessible on the go. The integrated solution improved efficiency and donor engagement, producing a 40% donor acquisition rate, an 18% recapture rate, and a 62% donor retention rate, and placed the diocese in the top benchmarking category for similar small religious organizations.

Episcopal Diocese of Oklahoma

Tyler Davis

Director of Stewardship and Development