Case Study: Dominican Friars of the Western Province achieves 114% increase in online giving and 11,000 monthly visits with Blackbaud

Dominican Friars - Customer Case Study

The Dominican Friars of the Western Province is a religious order with diverse ministries across the western United States that struggled with outdated systems, low online visibility, and underwhelming fundraising—only about 300 website visits a month and limited engagement kept them from reaching supporters and advancing their mission. Recognizing they were missing opportunities to educate and connect, the Order sought help to modernize its digital presence.

Partnering with Blackbaud, the Friars launched a redesigned website and implemented Luminate Online with hands-on training through the Go! Program, gaining best-practice guidance and automation. The results were dramatic: monthly visits rose to 11,000, online giving increased 114% with $170,000 raised in the first year (up from $35,000), and social media engagement grew 35%, while staff saved time and gained greater marketing flexibility.

Dominican Friars

Christopher Hanzeli

Director of Advancement