Case Study: Dogwood Health Trust achieves faster, streamlined grantmaking — 24-day approval-to-payment — with Blackbaud Grantmaking (Blackbaud)

Dogwood Health Trust - Customer Case Study

Dogwood Health Trust is a private health conversion foundation serving 18 counties and the Qualla Boundary in Western North Carolina. After dispersing $18 million to nonprofits in its first months, the team found its grant workflows fragmented and manual—relying on email, Excel spreadsheets, and multiple handoffs—which limited efficiency, standardization, and timely payments.

By adopting Blackbaud Grantmaking (with SKY UX and Blackbaud consulting), Dogwood standardized applications and reviews, automated communications, used dashboards and rubrics, and eliminated Excel-based processes. The result: faster, more consistent grantmaking—approval-to-payment time dropped to an average of 24 days—better data-driven prioritization across priority areas and counties, and an improved experience for staff and grantee partners.

Dogwood Health Trust

Leah Jones-Marcus

Impact Associate