Blackbaud
658 Case Studies
A Blackbaud Case Study
The Congregation of Benedictine Sisters of Perpetual Adoration is a semi‑cloistered monastic community dedicated to contemplative prayer and the Eucharist, with monasteries in Clyde, MO; Tucson, AZ; and Dayton, WY. Facing a reliance on spreadsheets while sisters frequently traveled between sites, they needed a single, online system to consolidate three supporter databases and streamline the processing of more than 1,000 monthly prayer requests.
They implemented Blackbaud eTapestry, a SaaS relationship‑management system, with modules for mass email, executive reporting, and eCommerce to capture prayer requests directly into the database. The solution delivered consistent supporter data, better executive reporting to demonstrate mission impact, improved segmentation and targeted communications, and an easy‑to‑learn system supported by recorded training for new sisters.