Case Study: Church Urban Fund achieves faster, duplicate-free Raiser’s Edge imports and better supporter insight with Blackbaud ImportOmatic

Church Urban Fund - Customer Case Study

Church Urban Fund (CUF), a Church of England charity working through parish networks to improve neighbourhoods and support local people, had been using Raiser’s Edge alongside everydayhero and Blackbaud Online Express to manage fundraising. They regularly needed to import large daily batches of donations, newsletter lists and event data, but the process was manual, slow and error-prone—leading to duplicate and incorrect records and a heavy administrative burden.

By adopting Blackbaud ImportOmatic, CUF now imports and integrates external systems into Raiser’s Edge quickly and reliably; automatic de-duplication and similarity-based matching drastically reduce duplicates and manual clean-up. The result is much faster, smoother imports, cleaner data and a more complete picture of supporters—benefits CUF plans to extend to all events, forms and donation streams.

Church Urban Fund

Sam Low

Operations Manager