Blackbaud
658 Case Studies
A Blackbaud Case Study
Chrysalis, an Alberta nonprofit founded in 1968 to train and support adults with developmental disabilities, serves thousands with personalized life and vocational programs. The organization struggled with a non–user-friendly legacy database that made data extraction slow and led staff to maintain multiple external spreadsheets, costing critical hours and creating maintenance headaches.
By switching to Blackbaud’s eTapestry, Chrysalis centralized constituent records, streamlined mailings and acknowledgements, and gained email outreach to volunteers, guardians and residents. The change significantly cut the time needed to compile lists, reduced returned-mail expenses (saving hundreds to thousands of dollars), eliminated reliance on paper/Excel lists, and increased responsiveness to outreach, making volunteer recruitment faster and cheaper.
Matt Mandrusiak
Manager of Corporate Communications and Fund Development