Case Study: Children’s Hunger Alliance achieves stronger donor stewardship and improved fundraising with Blackbaud’s Raiser’s Edge NXT

Children’s Hunger Alliance - Customer Case Study

Children’s Hunger Alliance is an Ohio nonprofit that fights childhood hunger through programs like Early Childhood Nutrition and Education, afterschool sites, and meal access initiatives. Facing a state-wide crisis—more than 25% of Ohio households with children and roughly 680,000 kids unsure where their next meal will come from—the organization also struggled with weak individual fundraising, fragmented data, and growing dependence on dwindling grant revenue. Erin Flynn was hired to rebuild the development office and change that.

The organization implemented Raiser’s Edge NXT, hired a digital team, and redesigned its website to centralize data and track visitor and donor behavior. Those tools turned web and donor data into actionable insight—allowing staff to cultivate long-term supporters (for example, re-evaluating a 15-year $1,000 donor) and improve stewardship. As a result, Children’s Hunger Alliance gained clearer donor visibility, stronger relationships, and a better platform to grow individual giving and advance its mission.

Children’s Hunger Alliance

Erin Flynn

Senior Vice President of Development