Case Study: Catholic Diocese of Helena achieves streamlined, secure cloud-based fundraising and gift processing with Blackbaud Raiser’s Edge NXT

Catholic Diocese of Helena - Customer Case Study

The Catholic Diocese of Helena, serving more than 51,000 square miles of western and north central Montana and supporting numerous parishes, schools, missions, and ministries, modernized its fund accounting and donor management by adopting Blackbaud Raiser’s Edge NXT (after using Raiser’s Edge since the early 2000s). Facing the need for secure, cloud-based tools and better remote work capabilities—including safer credit-card handling and simpler pledge processing—the diocese moved to a cloud solution to reduce IT burdens and improve operational efficiency.

By using Raiser’s Edge NXT alongside Blackbaud Financial Edge NXT and Blackbaud Merchant Services, the diocese centralized its data as a single source of truth, secured payment information off-site, and streamlined workflows like pledge reminders and Christmas card lists using attributes and query lists. The result: faster, more secure gift processing, easier collaboration across offices, better donor interactions, and a trusted, simpler system that staff say is essential to their mission.

Catholic Diocese of Helena

Glenda Seipp

Director of Stewardship and Annual Giving