Case Study: Catholic Charities, Diocese of Madison achieves streamlined, secure automated payments with Blackbaud Payment Assistant

Catholic Charities, Diocese of Madison Turns to Payment Assistant to Streamline and Automate Operations

Catholic Charities of the Diocese of Madison, a nonprofit serving 11 counties in Wisconsin, needed to streamline and automate its vendor payment processes to reduce manual tasks, improve security, and gain real-time visibility into payment status. Manual work like printing checks, stuffing envelopes, and preparing positive pay files was time-consuming and inefficient for the finance team.

They implemented Blackbaud Financial Edge NXT’s Payment Assistant in about a week, adopting automated payments and one-time-use virtual cards that vendors easily accepted. The change eliminated paper check workflows, sped up secure vendor payments, provided real-time tracking, saved significant staff time, and reduced operational risk.

Catholic Charities Brand

Claudia Becker

Chief Financial Officer