Case Study: Catholic Charities achieves streamlined operations and stronger fundraising with Blackbaud

Catholic Charities Brand - Customer Case Study

Blackbaud has partnered with Catholic Charities since 1989 to provide cloud-based tools that help agencies of every size manage fundraising, online engagement, payments and accounting. Facing diverse needs—growing constituent bases, mobile access for fundraisers, manual data entry and month‑end reconciliation—these organizations needed an integrated, easy-to-use technology stack to streamline operations, improve stewardship and expand their impact.

Blackbaud delivered a full suite (Raiser’s Edge NXT, eTapestry, Luminate Online, Financial Edge NXT, TeamRaiser, Target Analytics and payments) that centralized CRM, marketing, peer-to-peer fundraising, finance and data services. The results show broad adoption (46% CRM, 32% online marketing, 20% accounting) and real operational gains: staff report more intuitive accounting, on‑the‑go access for fundraisers and faster, less manual reconciliation—helping Catholic Charities save time, boost fundraising and strengthen financial transparency.

Catholic Charities Brand

Christiana Czarnowski

Director of Development Operations