Blackbaud
658 Case Studies
A Blackbaud Case Study
Cardinal Hill Foundation, the fundraising arm of Kentucky’s leading physical rehabilitation hospital, supports programs that help patients regain independence. The Foundation struggled with an unwieldy donor system—over 25,000 records spread across multiple screens—making data entry and upkeep slow and error-prone; they needed a solution that could be deployed quickly, require minimal training, remove unnecessary records, and automatically update addresses.
The Foundation implemented eTapestry, streamlining database management and simplifying gift processing onto a single screen. The cleanup removed about 5,000 nonessential records, saving staff hours; consolidating transactions saves roughly five minutes each, which translated to about 41 hours during the holiday season, and AddressFinder annual updates save more than a month of work—covering half the annual eTapestry cost—while data conversion and setup were completed smoothly.
Sandra Frey
Executive Assistant