Blackbaud
658 Case Studies
A Blackbaud Case Study
Broadway Cares/Equity Fights AIDS, a New York–based nonprofit that provides lifesaving services to people with HIV/AIDS and performing‑arts workers, needed to move beyond one‑time “red bucket” donations after performances toward more strategic, sustainable fundraising. With demand for services rising and state and federal funding shrinking, the organization prioritized deeper donor cultivation, segmented appeals, and growth in annual and planned giving to stabilize revenue and sustain grantmaking.
They implemented Blackbaud Raiser’s Edge NXT for fundraising and relationship management—a mobile, user‑friendly platform that logs every interaction, helps identify donors’ interests and capacity, and enables targeted segmentation. Staff report it’s been a game‑changer, improving fundraising and donor stewardship; annual giving is one of their fastest‑growing revenue sources, and in 2018 the organization awarded $7.3M through its National Grants Program (up 9% year‑over‑year) and $5.8M to The Actors Fund (up 5%), helping sustain services nationwide.
Sarah Cardillo
Senior Development Officer