Case Study: Berwick Academy achieves streamlined operations and major time savings with Blackbaud

Berwick Academy Automates Processes, Increases Efficiency with Integrated Technology

Berwick Academy, Maine’s oldest independent school, faced a fragmented digital experience: parents and students had to use multiple disconnected systems to view grades, billing, and school communications, while faculty and staff managed manual, on-premises processes that limited remote work and efficiency. With increasingly tech‑savvy families and the need for better operational continuity, the school sought a unified, cloud-based solution.

Berwick implemented Blackbaud’s Total School Solution—including Financial Edge NXT, Raiser’s Edge NXT, the education management suite, Billing Management, and Payment Assistant—providing single sign‑on, from‑anywhere access, and automated workflows. The result was a seamless user experience for families, faster faculty and back‑office processes, improved data continuity, and substantial time savings (the controller reported cutting his workload in half after switching to Payment Assistant), plus ongoing collaboration through Blackbaud’s early adopter program.

Berwick Academy

Seth Hurd

Controller and Director of Information Systems