Case Study: Atlanta Community Food Bank boosts fundraising capacity and staff proficiency with Blackbaud

Atlanta Community Food Bank - Customer Case Study

Atlanta Community Food Bank, founded in 1979, fights hunger across metro Atlanta and North Georgia—working with 20,000+ volunteers, 150+ staff, and 600 partner agencies to procure nearly 70 million pounds of food annually for 29 counties. Facing an ambitious goal to double donations in 10 years, the organization needed a formal, efficient onboarding and training program so new hires could quickly and effectively use its fundraising and engagement technology.

The Food Bank adopted Blackbaud solutions (Raiser’s Edge, Luminate Online, TeamRaiser) and implemented Blackbaud University’s Learn subscription to standardize training. The result: faster, more consistent onboarding, increased staff proficiency with Blackbaud tools, improved operational efficiency, and a stronger ability to focus time on the Food Bank’s mission and fundraising goals.

Atlanta Community Food Bank

Teresa Swope

Donor Services Manager