Case Study: Arizona Humane Society achieves cost savings and streamlined fundraising with Blackbaud

Arizona Humane Society Lowers Costs and Streamlines Fundraising Efforts with Blackbaud

The Arizona Humane Society (AHS), Arizona’s largest animal welfare and protection agency, relies almost entirely on donations to fund animal care, adoptions, trauma care and emergency rescue. Managing multiple monthly fundraising events, retail and direct-marketing revenue created challenges in tracking donations, allocating funds to the correct revenue sources and minimizing credit-card processing costs so more money would reach the animals.

AHS implemented an integrated Blackbaud solution—Luminate Online, The Raiser’s Edge, The Financial Edge, Sphere’s Friends Asking Friends and Blackbaud Merchant Services—to streamline accounting, reporting and donor outreach. The new tools simplified reporting and constituent tracking, reduced administrative time, improved online fundraising, and lowered payment fees to $0.26 per transaction plus 2.598% per charge, freeing more staff time and donations for animal care.

Arizona Humane Society

Monica Leyba

Donor Services Manager