Case Study: Forbes Family Trust achieves scalable, efficient reporting and alternative-asset tracking with Black Diamond Wealth Platform

Forbes Family Trust - Customer Case Study

Forbes Family Trust is a multi‑family office with $25 billion in AUA and offices in New York, Philadelphia, Palm Beach, London, Paris and Geneva. Facing inefficient, manual “assembly‑line” reporting and a need for reliable tracking of illiquid and alternative assets, FFT selected the cloud‑based Black Diamond Wealth Platform in 2017 to implement a more scalable, modern reporting system.

Black Diamond Wealth Platform provided a unified SaaS solution that aggregates custodian data feeds, supports alternative‑investment uploads, and outsources data reconciliation while integrating with FFT’s CRM stack (SS&C Salentica/Salesforce). The deployment automated workflows, saved substantial staff time, enabled seamless onboarding of acquired firms, and delivered holistic reporting across FFT’s $25B in AUA, allowing the firm to scale operations more efficiently.

Forbes Family Trust

Christopher Fagley

Chief Operating Officer