Case Study: Diversified Trust achieves holistic, customizable reporting and an enhanced client experience with Black Diamond Wealth Platform

Diversified Trust - Customer Case Study

Diversified Trust, an employee-owned independent trust company with about $7 billion AUM and offices across the Southeast, needed a modern, integrated reporting platform that could handle highly diversified portfolios and alternative assets while improving data accuracy and the client experience. After evaluating more than 10 vendors, Diversified Trust selected the Black Diamond Wealth Platform and implemented the solution in 2017 to replace a limited third-party reporting component and address challenging performance calculations and integration gaps.

Black Diamond Wealth Platform delivered a holistic, flexible and customizable reporting solution with high-quality data feeds, extensive account aggregation, a modern client portal, and tight integrations (including custodial interfaces and Salentica CRM) that bridge Diversified Trust’s legacy trust accounting system. The result was richer, more accurate wealth views, streamlined staff efficiencies and an enhanced client experience; Diversified has had more than a dozen client-driven ideas go into production with Black Diamond and continues to roll out additional roadmap items, reinforcing their confidence in Black Diamond as a long-term partner.

Diversified Trust

Doug Turner

Principal and Director of Operations