Case Study: a large utility operator modernizes control-room operations with Black Box Network Services

large utility operator modernizes control room with Black Box for 100+ e-buses

A large utility operator faced the challenge of modernizing its outdated and fragmented control-room systems to support its expanding electric fleet and new autonomous mobility services. The operator needed a unified platform for real-time situational awareness, scalable architecture, and stronger cybersecurity. To address this, they partnered with Black Box Network Services.

Black Box Network Services implemented a comprehensive video and control-room solution, including a high-definition IP camera network and a redundant VMS platform. This integrated video, alerts, and telemetry into a unified display, providing real-time visibility across operations. The results included faster incident response, enhanced safety, and increased efficiency in fleet management. Black Box delivered a scalable, future-proof foundation that supports the customer's ongoing digital transformation.